Masterpiece to Master Peace

Self awareness is the first and probably the most important component of emotional intelligence and an imperative prerequisite to self management.  On a scale of 1-10, how would others rate your ability to recognize and control your emotions?  This perception can be the key to you mastering the art of initiating, developing, and sustaining relationships.  My Grandfather always said “Things are never as bad as they seem, and they are absolutely never as good”.  It wasn’t until LIFE happened that I learned the valuable lessons of ‘Circumstantial Emotional Competence’.  In our business interactions we are consistently challenged with managing our emotions and if we are insightful enough, managing others’ as well.  Many say that our ability to effectively do this is directly proportional to the level of our relational success.  My perception of this philosophy is illustrated below:

The space between Peace and Depression represents where LIFE exist; The factual circumstances that are actually occurring.  In the upper and lower margins (Utopia and Dystopia) are fictitious conditions; Imaginary impressions of extreme ifs. The left and right sides can be used to manage your emotions and others’, depending on the situation.


 Our sentimental responsibility is to stay near the median preferably North of (i.e. ‘Keep it in the middle of the road).  We all know the feelings of emotional escalation and decline, we must perpetually recognize where we are and dictate direction.  When we are able to do so, we make better communicative decisions and compassionately mind others thereby developing healthier relationships.  If we are sharp enough, we identify others’ emotional states and regulate theirs as well (Keep in mind that in doing so there is a moral duty to do what’s right).  The objective is to facilitate the optimal level of anxiety that supports your intent.


In sales we play emotional chess daily, with ourselves and others.  Consider an exchange between buyer and seller; Because of an array of variables there is a natural elevated degree of anxiety that exist during the initial interaction.  With the right approach, the seller calms the buyer while effectively connecting to urge amenable dialogue.  Once their ‘arms are unfolded’ they’re open for business.  That tension has to then be gradually grown with a level of excitement and urgency (Buyer’s Mode) in order for a decision to be made.  Although this process is much more complicated, if linearly placed on the diagram above, we have a general idea of the progressive sales paradigm as it relates to emotions.  The Masterpiece to Master Peace is ‘Keep it in the middle of the road’...Great Selling! 

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